Just came across "Concept Mapping" while reading Business 2.0. It is interesting to me not because of its "intelligence" potential but how it will enocurage organizations to collect and store more data for business intelligence, resulting in requirements for more data storage. The magazine mentioned how IBM's WebFountain concept mapping service lets companies find out what is being said about them online. Some of the companies mentioned are ClearForest, IBM and Mindfabric.
I am interested in learning more about "Concept Mapping" ... looking for some introductory material!